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Questions & Answers (FAQ)

The categories of Frequently Asked Questions (FAQs) can be found to the right. Simply click on one of the questions below or a category to the right.
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Medicare Part D
[ All In Category ] 
•   I'm on Medicare, can I have an HSA?
•   What are Tiers in Medicare Part D?
•   What is Step Therapy in Medicare Part D?
•   What is a Specified Low - Income Medicare Beneficiary (SLMB)?
•   What is a Quantity Limitation in Medicare Part D?
•   What is a Qualified Medicare Beneficiary (QMB) in Medicare Part D?
•   What is a Private Fee-for-Service Plan in Medicare Part D?
•   What is a Prior Authorization in Medicare Part D?
•   What is a Preferred Provider Organization in Medicare Part D?
•   What is a Preferred Pharmacy in Medicare Part D?


      Medicare Part D - 1 Pre-Enrollment Topics
[ All In Category ] 
      •   Which drugs will UnitedHealth Rx cover in 2007?
      •   Is it true that the 2007 WellCare Signature plan has a $0 deductible and a $0 generic drug co-pay?
      •   What is a Copayment in the Medicare Part D Plans?
      •   What is Coinsurance for the Medicare Part D Plans?



      •   What is the meaning behind Cobrands or Cobranding Medicare Part D Plans?
      •   What is the Approval Status of a Presciption Drug Plan?
      •   What actually is the Annual Deductible?
      •   How do I contact AmeriHealth Advantage Medicare Part D Prescription Drug Plans?
      •   What is the contact information for the Advantage Star Plan - Medicare Part D Prescription Drug Plan?
      •   What is the contact information for the SierraRx Prescription Drug Plans.

      Medicare Part D - 2 Enrollment
[ All In Category ] 
      •   Do you offer Medicare Part D plans for West Virginia?
      •   Do you offer Medicare Part D plans for Washington, DC?
      •   Do you offer Medicare Part D plans for Washington?
      •   Do you offer Medicare Part D plans for Texas?
      •   Do you offer Medicare Part D plans for Rhode Island?
      •   Do you offer Medicare Part D plans for Pennsylvania?
      •   Do you offer Medicare Part D plans for South Dakota?
      •   Do you offer Medicare Part D plans for North Dakota?
      •   Do you offer Medicare Part D plans for South Carolina?
      •   Do you offer Medicare Part D plans for North Carolina?

      Medicare Part D - 3 After-Enrollment or Living with your Part D Plan
[ All In Category ] 
      •   What happens if I drop my present Part D plan because of insuficient use. Then, what happens if I were to reenroll at a later date (possiblly in 3 or 4 years?). Niether my Wife nor myself have even come close to the $250.00 initial deductible (even when considered together) - so the Part D plan seems a waste of money at this point.
      •   How do I contact AdvantraRx?
      •   What is the procedure for getting medications by mail on the AdvantraRx plans?
      •   Is Niaspan covered by the Humana (or any other) Prescription Drug plans?
      •   How do I contact Humana about my Medicare Part D plan?
      •   I received a phone message from Humana saying that they will deduct Jan, Feb & Mar payments from my social security check in March. This is not what I wanted, what do I do?
      •   I enrolled in a Humana Medicare Part D plan, but I was charged the full or wrong price for my Medication! How do I get reimbursed for my out of pocket expenses?
      •   I enrollled in the wrong Humana Medicare Part D plan - I wanted the Enhanced plan, but signed up for the Standard Plan.
      •   How do I change the method of payment for my Humana Medicare Part D plan?
      •   My name is mis-spelled or incorrect on my Humana Medicare Part D ID card - how do I get this corrected?

            Medicaid or Extra Help
[ All In Category ] 
            •   Where do I find more information on Tri-Care - for instance, where can I download the Tri-Care Forms?
            •   I should be getting "extra help" and am not. What do I do?
            •   I am having trouble getting the extra help that I qualify for at Wal-Mart, and I need to pick up 2 prescriptions that are ready that I cannot afford without the extra help.There is a problem on your end per Medicare & Social Security. Please contact me ASAP so I will know what to do.
            •   My parents used have medicaid to cover their drugs. They got a letter in 2005 from the insurance company that said they will automatically transfer my parents to a new medicare D plan. My parents waited untill 2006 but have not received any information about their new plan. I called the company today. They said they can not offer the medicare D to them because my parents only have Medicare B plan. Can you kindly tell me how my parents can do now?
            •   My son is on Medicaid. He was assigned a Medicare Part D plan and his plan in Georgia does not cover one of his medications. What do we do?
            •   I am not suppose to have a deductable. I cannot pay for my medicine. I get State Aid. Help!!!

      Medicare Part D - 4 Switching Medicare Part D Plans
[ All In Category ] 
      •   How do I know if I have enrolled in the most cost-effective plan?
      •   How do I cancell (dis-enroll) from my plan?
      •   i disenrolled from my Humana Medicare Part D Olan in error by phone a couple days ago and i wish to stay enrolled in my plan.
      •   I have signed up and been accepted in a plan. Since then I have found another plan that is a lot cheaper can I drop the plan I have have signed up with?
      •   How can I change the plan I have selected? What is the procedure???

AD & D
[ All In Category ] 
•   How far in advance of travel can I buy my AD&D policy? And what would happen if my travel were to be canceled? Do I get a refund?
•   We have two employees interested in AD&D insurance. Do they need to have separate quotes?
•   Do I have to be employed full-time to qualify for AD&D coverage?
•   Am I covered if I am shot while testifying in court.
•   Can I get AD&D coverage if I am on disability?
•   I just got a motorcycle. If I have an accident will I be covered.
•   Why would I purchase AD&D insurance as opposed to normal Life Insurance?
•   Can my beneficiary live outside of the united states?
•   If I am involved in a fatal accident within 3 months of the policy activation, will the beneficiary be paid.
•   To which fax number do I fax the completed AD&D application form.

Student Health Insurance
[ All In Category ] 
•   What is the maximum benefit for Medical Evaculation and how does it work?
•   Would I have coverage in Canada and Europe under the Student Select Plan?

Short Term (Temporary) Health Insurance
[ All In Category ] 
•   Does this coverage include psychiatrists,psychologists,therapists? If so is there a limitation on visits in/outpatient therapy as well?
•   We are US citizens who have been out of the country for 7 out of the last 12 months. On the STM quote form for temporary insurance they ask if one has been a "legal resident of the United States for the last 12 consecutive months". Does this apply to us?
•   Under the Fortis plan do I have to go to certain doctors and hospitals?

Travel Insurance
[ All In Category ] 
•   How is the H1N1 swine flu handled on International Medical Group's Travel and Trip Cancellation Insurance coverage
•   Does the Trip Cancellation/Travel Interruption Insurance have a deductible?
•   I would like to purchase Trip Cancellation/Interuption Insurance for a 60 day trip. Can I do this?
•   Are pre-existing conditions covered under this policy?
•   Who makes the decision on evaculation vs. local medical treatment
•   If I get sick or in an accident, do I have to pay first and then get reimbursed?
•   Do you offer travel insurance for a sports vacation?

About Us
[ All In Category ] 
•   What is the Monthly Premium in Medicare Part D?
•   How much does it cost me to use you as my agent or purchase through your firm?
•   I noticed on your Medicare emails that you are "speciality insurance brokers". Can you or do you know of any life insurer that would issue a $10,000 to $20,000 or so life insurance policy on my husband? He is 70 years old, has no life insurance and is in treatment for prostate cancer.

•   Who are you?

Individual/Family Health Insurance
[ All In Category ] 
•   I am a North Carolina resident who has been denied health coverage. Are there any options for me?
•   Who can help me establish an HSA account?
•   Can I use my HSA to pay for medical expenses incurred before I set up my account?
•   May a self-employed person contribute to an HSA on a pre-tax basis?
•   I don't have health insurance, can I get an HSA?
•   Does the HDHP policy have to be in my name to open an HSA?
•   Who is eligible for a Health Savings Account?
•   How much does an HSA cost?
•   What Is a "High Deductible Health Plan" (HDHP)?
•   What is a Health Savings Account ("HSA")?

Health Savings Accounts
[ All In Category ] 
•   How are contributions treated for partners in a partnership or limited liability company (LLC)?
•   How are contributions treated for owners and shareholders of S corps?
•   I don't offer health insurance, but some of my employees have opened HSAs and I'd like to help them out, what can I do?
•   Our company wants to offer "matching" contributions, can we do that?
•   Our company offers benefits through a Section 125 plan, do contributions have to be comparable under these plans as well?
•   As an employer, do I have to contribute the same amount to every employee's HSA?
•   Do HSA contributions have to be made in equal amounts each month?
•   How much do I have to contribute to my employees' HSA, as an employer?
•   My employees want to contribute to their HSAs but want to make sure they get a tax benefit out of doing so. How does that work?
•   As an employer, do I own my employees' HSAs? Can I control how they spend the money in them?


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Browse by Category

Medicare Part D (177)
AD & D (14)
Student Health Insurance (2)
Short Term (Temporary) Health Insurance (3)
Travel Insurance (7)
About Us (4)
Individual/Family Health Insurance (15)
Health Savings Accounts (76)

Customer Helpdesk

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Click here for our Customer Helpdesk.


Latest Added FAQs

• How is the H1N1 swine flu handled on International Medical Group's Travel and Trip Cancellation Insurance coverage
   International Medical Group® is closely monitoring the status of the H1N1 virus (“swine ...

• I am a North Carolina resident who has been denied health coverage. Are there any options for me?
    The state of North Carolina has adopted two alternatives for providing coverage to residents who ...

• Does this coverage include psychiatrists,psychologists,therapists? If so is there a limitation on visits in/outpatient therapy as well?

   The standard Short Term Health policy by Assurant Health does not have a mental health benefit (psyc...

• How far in advance of travel can I buy my AD&D policy? And what would happen if my travel were to be canceled? Do I get a refund?
   You can purchase your AD&D policy up to 30 days prior to the effective date.You can cancel your ...

• How are contributions treated for partners in a partnership or limited liability company (LLC)?

   Partners in a partnership or LLC cannot make pre-tax contributions to their HSAs through the partner...


Most Popular Questions

• How is the H1N1 swine flu handled on International Medical Group's Travel and Trip Cancellation Insurance coverage
   International Medical Group® is closely monitoring the status of the H1N1 virus (“swine flu”) and its affect on international travel...

• How do I find out if my Humana Medicare Part D plan is active?

   Here are some steps that may help you while you are waiting for your Member ID Card to arrive.  First, your Pharmacy can send a test claim throug...

• I need the Humana form to order prescriptions by mail.
   Originally, it was my understanding that mail order information would be included with your Humana Member Welcome Packet. My most recent i...

• How can the Pharmacy see if my Humana plan is active?
   The pharmacy can call 1-800-457-4708 to verify your coverage. Your Pharmacy can also send a test claim through to check on the status of your members...

• How do I contact AdvantraRx?
   You can reach customer service at AdvantraRx at: Toll-free at 1-800-882-3822 Number for hearing impaired TDD # 1-800-508-9548 Fax number: 1-866-415-...




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